|
The Top 10 Tips
for Spring Cleaning
the Cobwebs of Your Communication Style
Did you know that the number one reason people
have irreconcilable differences is poor
communication? No, it's not really the in-laws,
sex, children, or work. They are excuses for our
conflicts and symptoms of poor communication.
Yes, there are difficult people in the world,
but more often, it is how we relate to each
other concerning any situation that determines
the quality of our personal and business
relationships. Spring is a great time to renew,
improve and begin nurturing our interactions.
Spring cleaning our communication style speeds
up the process toward healthier relationships.
- Are you communicating in double messages? You say
one thing and do another, insisting that what you are
saying is the only message? Or, you say one thing and
your body language is showing something different?
Picture yourself saying 'I love you' with clenched jaws.
Get the picture?
Solution: Take the time to know what you want, then
align your messages into single meanings. Keep in mind
that actions speak louder than words, and so does body
language. Notice how others will begin to really listen
and want to meet you halfway.
Do you believe that 'silence is golden' in all
situations? Do you have some situations, where the other
person is ranting and raving, trying hard to evoke some
response from you? If you're trying to intimidate or
punish the poor soul, you're succeeding. But, if your
intention is to have a full conversation, a win-win, you
need to get in on the act.
Solution:
Express yourself in a letter, a memo, or by phone, if
facing some people is difficult for you at this time.
Are you the 'nice' person type? You know, the type
that considers 'no' a tongue twister? Don't feel bad,
'cause it took a lot of training to get you to be that
way. Your primary motivation is to please. Don't worry,
there's plenty of time for pleasing when you are in a
good relationship. You know the one - you give and you
get.
Solution: Tell as many people
as possible that all this week you are going to practice
saying 'no' and you would appreciate their help.
Are you holding back 'cause you're afraid to be
wrong? Or are you addicted to being right? Let's face
it, you need to know your stuff at work, so this is no
substitute for not doing your homework. However, most
people can appreciate and like you more when you
acknowledge that 'to err is human.' Then of course, you
will do what it takes to correct the 'err.' In a
personal relationship, vulnerability is a component of
intimacy.
Solution:
Practice being wrong as often as you can this week, and express it to
the world - well, maybe to just a few people you trust.
Do you often find yourself blaming others? Do you
often get frustrated or angry in your communications?
You may be accusing others for your unhappy situations,
unable to see your role in them. It's not much fun
letting go of so much control, that you feel you don't
have the desired impact on your interactions.
Solution: Dare to ask
someone, 'how am I contributing to this situation in
your opinion?' Take the opportunity and stop reacting.
Take control by listening and responding.
Are you so verbose that most
people complain that they can't get a word in edgewise?
Do you tend to repeat your stories? Or do you catch
yourself talking just for the sake of it, even when you
don't have anything that important to share? Verbosity
is distracting and draining to you and others. Don't
hide behind these distractions. Your opinions matter.
Just be selective and you will have more of an impact on
your conversations.
Solution: Begin to train
yourself to listen more. Control your chatterbox by
counting to three before deciding to speak.
Do you use a lot of criticism in your conversations?
Or do you savor your criticism for one special person?
Criticism is toxic to relationships. It is also a
self-esteem buster.
Solutions:
Criticize the act,
if you must, not the person. Criticize in absolute privacy. Don't pile
up your criticisms. Handle only one at a time, then take a caring break.
Sandwich your criticisms between praises - it goes down easier. Listen
to and validate the other person's perspective. Remember, that there are
three sides to a coin.
Are you a jovial clown or clownette in many of your
relationships? Is sarcasm your consistent companion in
your group interactions? Does anyone ever ask if you are
capable of being serious for just one moment? A sense of
humor is an asset and laughter heals relationships, as
long as it is in balance in your interactions.
Solution: For one week, notice the reactions of
others, as you begin to cut down on your excessive
funnies.
Are you a downer as you fill most of your
conversations with gossiping, complaining or nagging?
Don't take offense, you've probably been watching too
much 'Seinfeld' (a TV show in the U.S. that has whining
down to a New York science). Well, snap out of it.
Easier said than done, you say. You're right.
Solutions:
Going cold turkey is not a good idea when changing
habits. Start slowly, choose one habit at a time, and
practice, practice, practice.
Okay, so I've exaggerated most of the points for
effect. We all have communication flaws and we all have
the ability to learn constructive communication styles.
If you want to clean up your relationships, self
assessment of your communication style(s) is a great way
to begin.
Solution:
Believe me, it is much easier to change yourself than to
struggle trying to do the impossible: to change others.
About the
Submitter
This piece was originally submitted by Catherine G. Braun,
MA, Relationship coach, counselor, consultant, who can be
reached at
ys2success@aol.com, or
visited on the web.
About JAS
Janine A. Schindler is a masterful career and personal coach with twenty
years of experience spanning the corporate ranks in Fortune 500 firms
and small businesses. With a sense of humor and creative listening, she
brings expertise to her clients who say she is a great catalyst for
personal, as well as professional growth. Janine holds a BS from
St. John's University, a MA from Queens College
where she was an adjunct professor, advanced training from Coach
University, Institute for Empowerment Coaching and the Graduate School
of Coaching.
Copyright © 2004 JAS Coaching - All Rights Reserved | www.jascoaching.com | Contact Us | T: 646.742.0770
|